Posts Tagged ‘bill bernbach’

The inspirational quote I would have shared

I messed up.

Each Friday, we finish up our weekly staff meetings with an inspirational quote. For the first time it was my turn. And I completely forgot.

I was going to use a quote from Bill Bernbach — the “B” in ad agency DDB. I like the guy. I refer to him and his legacy when I’m trying to help clients and prospective clients understand and appreciate the way social media is redefining the entire marketing communications landscape. Bernbach is given credit for helping to launch a creative revolution in advertising around 1960, one that would forever alter the way in which marketers speak to consumers. The impact of social marketing is just as profound. I describe it as the second major revolution in marketing, with Bernbach’s being the first.

Bernbach was also a quote machine. Here are some of his gems:


“A great ad campaign will make a bad product fail faster. It will get more people to know it’s bad.”

“Advertising doesn’t create a product advantage. It can only convey it.”

“In communications, familiarity breeds apathy.”

“Nobody counts the number of ads you run; they just remember the impression you make.”

“Our job is to sell our clients’ merchandise… not ourselves. Our job is to kill the cleverness that makes us shine instead of the product. Our job is to simplify, to tear away the unrelated, to pluck out the weeds that are smothering the product message.”


Today the quotes are a little dated. They came from an era when the best way to sell stuff was through TV ads. There were only three or three television stations in most markets and people watched shows in groups at predetermined times. The Internet wouldn’t come to people’s homes for another 35 years and digital video recorders were still 45 years away.

But replace the words “advertising” with “social media” in his quotes and they are just as relevant as they were in 1960.

What is com.motion?

com.municate + com.mit + com.pel = com.motion

com.motion [kuh-moh-shuhn] is a full-service, integrated social media and word of mouth (WOM) agency. We use social media channels and traditional marketing tools to drive bottom-line results. com.motion helps businesses and brands amplify their marketing messages through the effective use of online communications channels in the U.S. and Canada.

To learn more about how we can help your brand or organization, contact us.

Leadership Team

Lynn Eastep
Senior Vice-President, com.motion North America

With more than 15 years of digital communications experience, I've delivered award-winning and sophisticated marketing solutions for Fortune 500 corporations, major government agencies, nonprofit organizations, and household-name consumer brands. I ensure the successful execution of digital and social media business strategies to build profitability and grow market share on behalf of our clients. I stay abreast of relevant new technologies in the Web 2.0/social media space in order to contribute a point of view while remaining focused on ROI to drive the right message to the right people at the right time.

I'm connected to the industry and trends, intuitive about people, a strategic thinker with intense curiosity, an eclectic user of information, and an engaging storyteller with strong interpersonal skills. I’m a team player who is passionate, curious, positive, and courageous. I have provided senior-level strategic counsel for clients such as Nestle, Bayer, AT&T and Visa.

eastep [at] causeacommotion.com


Ed Lee
Managing Director, com.motion Canada

I’ve been working in or around the social media revolution since 2005 and I am grateful to be exploring this new media landscape with com.motion’s clients. As managing director, my role is to guide our clients through the use of new technologies and to provide innovative ways to engage their stakeholders online. Shiny new Web 2.0 toys are great to play with but our recommendations are always strategic and focused on reaching the right people, with the right message across the right channels.

lee [at] causeacommotion.com

I was interviewed with Bob Pearson on BNN about the importance of social media for business. Watch the video here: